SMS Practices & Consent

This page explains how Mercy Venture Home Buyers ("we," "us," or "our") may send text (SMS) messages to you, how you consent to receive them, and how you can opt out at any time. By providing your phone number and checking the SMS consent box on our forms, you agree to receive text messages from us as described here. Message & data rates may apply.

1. Message Types

With your consent, we may send the following types of text messages related to your inquiry or our services:

• Transactional messages — appointment reminders, scheduling confirmations, follow-up messages about a property you submitted or asked about, and answers to your questions or requests for information.
• Promotional messages — property evaluation updates, offer-related communications, and occasional updates about your transaction or our process.
• Alerts — time-sensitive notifications related to an active conversation, evaluation, or appointment you requested.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

2. Message Frequency

Message frequency varies and depends on your conversation with us. Typically, you may receive a few messages around the time of your inquiry and any active evaluation or appointment. You will not receive recurring automated marketing texts from us.

3. Opt-In and Consent

You opt in to SMS messages by providing your mobile phone number on one of our forms and checking the consent box (or otherwise indicating you'd like to be contacted by text). Consent is not a condition of any purchase or service. You may revoke consent at any time by following the opt-out instructions below. You must be 18 years of age or older to use this SMS service.

4. How to Opt Out

You can stop receiving text messages from us at any time by any of these methods:

• Reply STOP to any message we send to cancel all future messages.
• Reply HELP to any message for assistance with our SMS program.
• Reply UNSTOP if you change your mind and want to resume messages (you'll need to opt in again).
• Call us at 813-437-5651 or email hello@mercyventure.com and ask to be removed from our text list.

After you opt out, we may still send you a one-time confirmation message that you have been unsubscribed, and we may contact you by other means (such as email or phone) if necessary to complete an active conversation or transaction you requested.

5. Carrier Fees and Liability

Standard message and data rates may apply to messages we send, depending on your mobile carrier and plan. You are responsible for any message or data charges from your carrier. Carriers are not liable for delayed or undelivered messages.

6. Information We Use

We use the mobile number you provide and any details you share with us to communicate with you about your inquiry and our services. For details on how we collect, use, and protect your information generally, please see our Privacy Policy.

7. Changes to These Practices

We may update these SMS practices from time to time. The revised date at the top of this page indicates the latest version. Your continued consent after any changes constitutes acceptance of the updated practices.

8. Contact

Questions about our SMS practices? Call us at 813-437-5651 or email hello@mercyventure.com.